Privacy policy

At Twisted Wood Shop, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy elucidates our practices concerning the collection, utilization, and protection of your data. By utilizing our website and services, you explicitly agree to the stipulations outlined in this policy.

1. Collection of Personal Information:

We may gather personal information from you during your interaction with our website, such as when you make a purchase. This information may encompass:

  • Name
  • Contact details (email address, phone number, shipping address)
  • Payment particulars (credit card information, billing address)
  • Order history and preferences

2. Use of Personal Information:

We employ the collected personal information for the following purposes:

  • Processing and fulfilling orders
  • Communicating order updates, tracking information, and promotional content
  • Providing responsive customer support
  • Enhancing our product range and services
  • Sending newsletters or marketing materials (with your express consent)
  • Analyzing website traffic and user interactions

3. Protection of Personal Information:

Safeguarding your personal information is of paramount importance to us. We enforce an array of security measures to thwart unauthorized access, tampering, or exposure of your data. Your credit card information is encrypted during transmission using secure socket layer technology (SSL).

4. Third-Party Service Providers:

We unequivocally affirm that we do not share your personal or credit card data with any third parties.

5. Cookies and Tracking:

We employ cookies and analogous tracking technologies to augment your browsing experience on our website. These technologies enable us to accumulate data about your interactions with our platform, thereby assisting us in refining our services. Your browser settings can be adjusted to decline cookies, but this may potentially impair the functionality of our website.

6. Your Choices:

  • You possess the prerogative to access, revise, or delete your personal information.
  • You can opt out of our marketing communications at any juncture by clicking the “Unsubscribe” link in the email or by contacting us.
  • The submission of certain personal information is voluntary; however, abstaining from doing so may potentially curtail your ability to fully avail our services.

7. Changes to the Privacy Policy:

This Privacy Policy may be updated periodically to reflect alterations in our practices or legal obligations. Any revisions shall be published on this page.

If you have inquiries or concerns regarding our Privacy Policy or the manner in which we handle your personal information, kindly reach out to us.

By making use of Twisted Wood Shop website and services, you acknowledge that you have perused and comprehended this Privacy Policy and are in agreement with its tenets.